Terms of service

Terms of Service

Effective Date: Oct. 1, 2025
Last Updated: Nov. 18, 2025

Welcome to Fixation Fibre & Function. These Terms of Service govern your use of our website, products, and services. By accessing or purchasing from this site, you agree to the terms outlined below.

1. General Information

This website is operated by Fixation Fibre & Function, located in Calgary, Alberta, Canada.
Throughout these Terms, “we,” “us,” and “our” refer to Fixation Fibre & Function.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to comply with these Terms of Service.

2. Online Store Terms

You must be at least the age of majority in your province, state, or country to use this website or make a purchase.
You may not use our products for any unlawful or unauthorized purpose.

You agree not to transmit any malware, viruses, or destructive code to or through our site.

3. Accuracy of Information

While we make every effort to ensure product descriptions, pricing, and information are accurate, errors may occur.
We reserve the right to update, correct, or cancel orders based on inaccurate information.

Colours may vary slightly due to screen differences or the handmade nature of products.

4. Modifications to Service and Pricing

Prices for products are subject to change without notice.
We reserve the right to modify or discontinue any product or service at any time.

We are not liable to you or any third party for any price change, suspension, or discontinuation of service.

5. Products and Availability

Many products, including yarns and handmade bags, are produced in small batches or in limited quantities.
We reserve the right to limit the quantities of any items offered.

All descriptions, specifications, and pricing are subject to change at any time without notice.

Custom orders are accepted based on availability and may require additional time.

6. Order Processing and Billing

We reserve the right to refuse any order.
We may limit or cancel orders placed by the same customer, the same payment method, or the same shipping address if suspicious activity is detected.

Customers agree to provide accurate, complete, and current billing and shipping information.

7. Shipping and Delivery

Shipping policies, processing timelines, and fees are outlined on our Shipping Policy page.
By placing an order, you acknowledge that delivery times may vary based on carrier service or destination.

We are not responsible for delays, lost packages, or issues caused by incorrect addresses provided at checkout.

8. Returns and Refunds

Our return and refund policies are outlined on our Returns Policy page.
By purchasing from Fixation Fibre & Function, you agree to those policies.

Hand-dyed yarns and custom items are final sale.

9. Third-Party Services

Some services, such as payment processors, may operate independently from us.
We are not responsible for the content, accuracy, or functionality of third-party tools or services.

Your information may be handled according to the third-party provider’s privacy and security practices.

10. User Comments, Reviews, and Submissions

If you submit comments, reviews, or other content to the website or social platforms, you grant us permission to use, display, and distribute that content for promotional or business purposes.

We reserve the right to remove content deemed inappropriate, harmful, or in violation of these Terms.

11. Intellectual Property

All content on this website — including logos, product descriptions, photos, branding, patterns, and designs — is the property of Fixation Fibre & Function and protected by copyright law.

No materials may be used, reproduced, or distributed without written authorization.

12. Prohibited Uses

You may not use the site or its content for:

  • Illegal or fraudulent activity

  • Harassment or abuse

  • Uploading malware

  • Collecting personal data without consent

  • Interfering with website security or functionality

Any violation may result in termination of access.

13. Limitation of Liability

Fixation Fibre & Function is not liable for damages arising from:

  • Use or misuse of our website

  • Errors in content

  • Product misuse

  • Shipping delays or carrier issues

  • Third-party service failures

To the fullest extent permitted by law, our liability is limited to the amount paid for the product in question.

14. Indemnification

You agree to indemnify and hold harmless Fixation Fibre & Function from any claim, demand, or legal action arising from your breach of these Terms or your misuse of the website or Services.

15. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions remain in effect.

16. Termination

We may suspend or terminate access to our site or Services at any time without notice if these Terms are violated.

All obligations and liabilities incurred before termination remain enforceable.

17. Governing Law

These Terms of Service are governed by the laws of the Province of Alberta and the laws of Canada applicable therein.

18. Changes to Terms of Service

You can review the most updated version of these Terms at any time on this page.
We reserve the right to modify or update these Terms by posting changes on the website.

Continued use of the site constitutes acceptance of the updated Terms.

19. Contact Information

For questions related to these Terms, contact:
fixationfibre@gmail.com
Website: www.fixationfibre.com